|
Terms and conditions |
|
How
to order |
Simply
enter your order requirements & details into the order form.
We accept payment by Visa, MasterCard and Visa Delta, so ordering
is easy and quick. Our new ordering system is fully secure, the
payment handling software being hosted on a fully certificated,
fully secure server (128 bit), with the credit card details encrypted
and scrambled during the transaction. However if you have remaining
concerns about security, you may also place your order by telephone
or print out the form and post or fax it back to us with a cheque,
postal order or your credit card details and phone number, delivery
and billing address. All orders are accepted subject to availability.
Please note that growing products and dried mushrooms cannot be
supplied to overseas addresses. |
|
Payment |
Payment should be made in Sterling with your order. Please pay by
cheque, postal order or credit card. |
|
Price |
Prices
are correct at October 2004 but supply costs may fluctuate and whilst
we will absorb changes where we can, we reserve the right to increase
prices without notice. |
|
Delivery |
Despatch
is usually within three days of receipt of order but please allow
up to 28 days in the event of our being out of stock. Your order
may be sent in several packages and we will use recycled packaging
materials where possible. Mushroom baskets, garden models, logs,
kits and patches will be sent direct from our supplier. If you wish
to collect your order, please call or email for an appointment and
to check availability. |
|
Volume
discount |
Please ask about a discount for orders of five or more of any single
item. |
|
Postage
& packing |
Postage
and packing charges to UK addresses are as follows:
Orders up to £40.00 in value - £3.00
Orders over £40.00 in value - free of charge.
For orders to addresses outside the UK postage is charged at cost
- please email
for confirmation. |
|
VAT |
We
are not VAT registered and regret that we cannot offer VAT refunds
on overseas orders. |
|
Data
Protection Act |
Enquirers'
names and addresses will be held on a computer database and may
be used for occasional (usually twice yearly) mailings from Mycologue.
Please advise if you do not wish your details to be used for this
purpose. Details will not be passed to third parties. |